Refund Policy

Refund Policy - the basics

•  100% refund within 7 days if unused, undamaged, in original packaging, with proof of purchase, and often includes free return shipping.

•  14-day window for full refund (minus shipping) on unworn items; custom, special, and lab-grown items are final sale.

• 14 days for unworn, undamaged items in original packaging, with the customer covering return shipping costs.

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Key Things to Check:

• Timeframe: Most policies range from 7 to 14 days.

• Item Condition: Jewelry must typically be unworn, undamaged, and in original packaging.

• Custom/Personalized Items: These are often non-returnable or have different terms.

• Proof of Purchase: An invoice or order ID is usually required. 

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