Privacy Policy

1. General Use

This website and its content are owned by our company and are protected by copyright and intellectual property laws. Unauthorized use of our material is prohibited.

2. Orders and Payment

• All products are handcrafted and made to order. Full payment is required at the time of purchase.
• We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspicion of fraud.

3. Shipping

• Domestic Shipping (USA): Complimentary via USPS.
• International Shipping: Available at a flat rate via USPS International Priority. International duties and taxes are the customer's responsibility.
• All packages require a signature upon delivery.

4. Returns and Refunds

• Returns are accepted only for defective items.
• Notify us within 7 days of receiving the item by emailing jewelry@silverbishopinc.com
• Items must be returned in original condition and packaging.
• Refunds are processed within 48 hours of receipt, excluding shipping fees. Credit card companies may take 4-7 business days to reflect the credit.

5. Warranty

We offer a lifetime warranty covering manufacturing defects. We will repair or replace items found to have such defects. This warranty excludes:

• Damage due to misuse or accidents
• Normal wear and tear
• Natural gemstone inclusions or variations in craftsmanship

6. Limitation of Liability

To the fullest extent permitted by law, our company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.

7. Dispute Resolution

Any disputes shall be resolved in the state or federal courts located in California. You consent to the jurisdiction and venue of these courts.

8. Privacy

Your privacy is important to us. We collect personal information solely for processing orders and providing customer service. We do not sell or share your information with third parties except as required to fulfill orders or comply with legal obligations.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified Terms.